Enhancing Resident Engagement Through Technology

Erin Smith

Published on: 15/07/2025

As a coach who's worked with a number of sober living operators, I've seen a clear pattern: the facilities with the highest resident satisfaction, lowest turnover, and strongest recovery outcomes are those that prioritize resident engagement. But here's what many operators don't realize—technology can be your secret weapon for creating deeper, more meaningful resident engagement without requiring more staff time or resources.